Auto recharge credits 

Last updated: March 20, 2026

Charlie's generated messages work with credits. To see your account's balance, you can go to the "Billing" tab on your left side menu, and scroll down until you get to the " credits" section, here you can program an "Auto Recharge" to

Auto recharge credits  - Step 3.png

Prerequisites

  • Have a credit card registered

Relevance

This feature guarantees no downtime in your operation, ensuring Charlie can continue engaging leads without the risk of service interruption. Your account recharge will be automatically triggered the moment your credit balance drops below a pre-set threshold.

Step by step configuration

  1. Go to your Billing tab

  2. Scroll down until you see Auto recharge

  3. Define the amount of credits that you want to automatically recharge

  4. Set the threshold that will trigger the automation

  5. It'll auto-save the configuration!

The credits will be charged to the "Prepaid balance"