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Required Tools For Charlie AI

List of tools needed in order to be able to use Charlie to its fullest with a CRM.

Iggy Odighizuwa avatar
Written by Iggy Odighizuwa
Updated over 7 months ago

Here is a list of tools you use with Charlie AI and the different use cases you will need each tool for.

The following is what you need depending on the CRM you are using. Anything that says GHL or HubSpot are what is required if those are your using those specific CRMs.

DM Setter tool checklist:

HubSpot CRM Integration Requirements:

  • Twilio pro account with A2P approved phone number

  • Workflow automations enabled in HubSpot

GHL CRM Integration Requirements:

  • A2P approved Phone Number native within GHL

  • Workflow automation

  • Premium Actions enabled

Close CRM Integration Requirements:

  • Twilio pro account with an A2P approved phone number

  • Zapier webhook actions

Other CRM Integration Requirements:

  • Twilio pro account with an A2P approved phone number

  • Zapier webhook automations

Current Conversational Booking Requirements:

  • Calendly

Voice Setter Tool Checklist:

  • Twilio pro account for outbound and inbound calling

  • Twilio pro account with A2P approved phone number for sending SMS during or after a successful call.

  • Calendly for conversational booking.

List of Different CRM Features Needed To Activate Voice Setter:

  • GHL with Premium webhook actions

  • Zapier webhooks

  • HubSpot with webhook actions

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