May 2026, Release notes

Last updated: June 2, 2026

Q2 came stronger. This month we have a bunch of updates that will improve traceability, provide greater flexibility, and boost your operations. Three pillars, nine releases, all developed to boost your processes.

🎥 Walkthrough video

Voice

We made Charlie sound better, respond faster, and give you more options than ever before. You can now use Realistic and Ultra Realistic voice tiers, 50% less time in between responses, and use the latest and greatest models.

🔗 Details: ​​

More flexibility in Autobooking

You can now define Action Conditions that will work post CTA, and we developed a new settings field that enables you to have Autobooks Custom Instructions. Giving you granular control over how Charlie handles booking conversations

🔗 Details:

Branches in Buyer IQ

If a lead fails to qualify, the branch automatically activates, allowing you to define the next steps.

🔗 Details:

GHL Phone number at Workflow Level.

If a GHL workflow has a phone number configured, Charlie automatically uses it when reaching out to leads activated through that workflow.

🔗 Details:

Traceability

  • Slack Notifications: Whenever a DELAYED intent is triggered, you can now receive an instant notification in any Slack channel of your choice.

  • The lead CSV export now includes a full "DM Transcript" column with the complete conversation history for every lead.

  • Two major CRM updates in one release.

    • First: You can now load Buyer IQ report data directly into your CRM records

    • Second: Custom Value Mapping for GHL is now live.

🔗 Details: