July 2026, Release notes

Last updated: September 10, 2026

This month, CharlieAI got fluent in more languages, sharper at handling objections, more connected with HubSpot, and faster on qualification. Every update is already live in your account.

🎥 Walkthrough video

Language configuration.

CharlieAI now supports multi-language configuration for DM setters. Set up conversations in the language your market speaks, and let CharlieAI meet every lead exactly where they are.

🔗 Details: 📄 How to use a different language with Charlie Talks

Skills improvement

CharlieAI now detects the moment a lead's concern matches one of your configured Skills, pauses whatever it was doing, resolves the concern completely using that Skill's instructions, and only picks the conversation back up once the objection is actually handled, not glossed over.

Concerns get resolved in real time instead of deflected, which means more leads make it all the way to a booked call.

🔗 Details: 📄 Skills

Buyer IQ Just Got Sharper

If a lead doesn't meet your financial thresholds, you can now skip the extra affordability follow-up entirely and route them straight to disqualification, faster decisions, less friction, no wasted conversation.

And for anyone using self-booked appointments, Buyer IQ is now connected directly to Booking Managers, so reports can now be run post booking, but just before a call is taken.

🔗Details: 📄 Buyer IQ Overview

CharlieAI and HubSpot Are Speaking the Same Language.

If HubSpot is where your sales team lives, this is the update you've been waiting for.

CharlieAI's conversations now show up as real message threads on the contact timeline, not scattered notes you have to piece together. One clean, chronological view of every interaction, without ever leaving HubSpot.

The result: CharlieAI handles the data entry, the attribution, and the organization, so your team can stay focused on the one thing that actually matters, which is closing.

Billing page rebuild

Plan details, usage data, and payment information now live together in one clean, streamlined view.

Check your credit balance, review your plan, or update payment details- it's all right there, organized and easy to find, the moment you need it.

🔗Details: 📄 Billing page: Overview

No Lead Message Left Behind.

For Twilio, we built a new queuing system that kicks in the moment your account hits its daily message cap. Instead of failing silently, CharlieAI queues the message and delivers it the second your limit resets, no lead message gets lost to a rate limit again.

We also fixed a reliability gap with split messages, so longer responses broken into multiple SMS segments now deliver consistently, every time, without exception.

Your outreach stays resilient and dependable, even when the volume gets heavy.

🔗Details: 📄 Phone number: Twilio