Setting up Zapier Catch Hooks

Go to the integration step where you’ll find the option for Zapier.

In the Zapier integration, you will see multiple Catch Hooks.

Each Catch Hook is triggered by different actions such as:

You can paste different Catch Hook URLs for each event, or use the same Catch Hook URL for all events.

If you need to filter the events, you can do so based on the trigger.

The payload you’ll receive contains important information like:

Each Catch Hook comes with its respective optional fields:

Go to your Zapier dashboard and create a new Zap:

Paste the Webhook URL into the necessary events.

You can do this for multiple events in one Zap or create separate Zaps for each event.

After configuring the triggers, set up an action, for example:

Skip or run the tests to ensure everything works.

Once ready, click Publish to activate the Zap.

After publishing, return to the Zapier dashboard.

Make sure the Zap is enabled for testing, such as enabling it for playground leads.

Go to the playground to have a conversation and test the Zap.

Verify the following:

For actions like lead disqualification or kill switching:

You can also reverse actions by removing the killswitch or disqualification, which will update the status to false.